'Ticketmaster Apologizes to Taylor Swift, Fans for Tour Ticket
Taylor Swift, Fans for Tour Ticket
Ticketmaster has
issued a formal apology to Taylor Swift and her fans following the chaotic ticket sales
The ticketing
giant took to social media on Friday night (Nov
18) to
share a brief apology message, along with a link to a lengthier explanation on its website
“We want
to apologize to Taylor and all of her fans — especially those who had a terrible
“We feel
we owe it to everyone to share some information to help explain what happened
We want to
apologize to Taylor and all of her fans – especially those who had a terrible
We feel
we owe it to everyone to share some information to help explain what happened: https://
In its
Friday statement, which repeated much of what was written (and later deleted) in a previous
5 million fans
pre-registered for Swift’s Verified Fan program
“Never before
has a Verified Fan onsale sparked so much attention — or traffic,” the company wrote
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